| Tentative, August 2025 |
| SUNDAY, NOVEMBER 2, 2025 |
| 2:00 p.m.–7:00 p.m. |
Registration Open
Tampa Bay Pre-Function
Sponsored by  |
| 5:30 p.m.–7:00 p.m. |
Welcome Reception
Lona at the Tampa Marriott Water Street |
| MONDAY, NOVEMBER 3, 2025 |
| 7:00 a.m.–6:00 p.m. |
Registration Open
Tampa Bay Pre-Function
Sponsored by |
| 7:30 a.m.–6:00 p.m. |
Exhibit Hall Open
Tampa Bay Ballroom 5 |
| 7:30 a.m.–6:00 p.m. |
Sponsor Meeting Rooms Open |
| 7:30 a.m.–6:00 p.m. |
Deal Center Open
Tampa Bay Pre-Function
Sponsored by  |
| 7:30 a.m.–8:30 a.m. |
Attendee Breakfast
Tampa Bay Ballroom 5
Sponsored by  |
| 7:30 a.m.–8:30 a.m. |
Breakfast & Learn
Tampa Bay Ballroom 1
Sponsored by 
Five Market Shifts Every Service Provider Must Watch in 2026
From the decline of softswitch platforms to the rise of embedded UC and contact center within Teams, the business communications landscape is undergoing major disruption. Add in new AI-driven capabilities, regulatory updates (E911, STIR/SHAKEN, Campaign Registry) and shifting customer expectations for integrated UC + CC, and the playing field has changed dramatically. In this session, we’ll review five of the most important market shifts impacting providers today — what’s driving them, how they affect margins, and what smart operators are doing about them. This will be an interactive, fast-paced session designed to help you benchmark your own strategy against industry trends.
Presenter: Brian Gregory, Senior Director, Product Marketing, Intermedia Cloud Communications |
| 8:30 a.m.–11:30 a.m. |
Specialty Coffee
INCOMPAS Bar - Tampa Bay Ballroom 5
Sponsored by  |
| 8:30 a.m.–8:45 a.m. |
Opening Remarks: Convergence, Consolidation and Critical Infrastructure
Tampa Bay Ballroom 1
Chip Pickering, CEO, INCOMPAS |
| 8:45 a.m.–11:30 a.m. |
Sessions
Tampa Bay Ballroom 1 |
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Beyond the Deal: Navigating Customer and Partner Impact Post-Transaction
Over the past year, the industry has experienced a surge in transactional activity—mergers, acquisitions and strategic divestitures. But what happens after the ink dries? Hear directly from Uniti and Windstream, as they share their insights on how Uniti is reshaping their wholesale operations, and address what their customers can expect moving forward. |
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Future-Proofing the Network: How Capacity Needs Are Reshaping Transactions
As digital transactions surge and network demands grow, the industry is undergoing a strategic transformation. This session explores how anticipated capacity needs are driving consolidation across the ecosystem and reshaping the transactional landscape. Uncover the trends, technologies and strategic shifts that are driving consolidation and how companies are preparing networks for the future. |
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Strategic Convergence: How Wireline-Wireless Integration is Impacting M&A
In today’s rapidly evolving telecom landscape, convergence of wireline and wireless networks is not solely a technical evolution—it is a strategic imperative. This session will explore how network integration is reshaping the M&A landscape. Gain insights into recent high-impact transactions, emerging business models and the competitive advantages unlocked through unified network architectures. This session will also address how convergence is redefining value creation and positioning communications operators for sustained growth in a hyperconnected world. |
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Powering Intelligence: The Convergence of Energy, Networks and AI Infrastructure
As artificial intelligence (AI) becomes increasingly integrated into every facet of modern life, the demand for robust energy systems and resilient network infrastructure has never been greater. This session explores the dynamic interplay between energy needs and innovation, next-generation network architectures and AI-driven technologies. Industry leaders will discuss how AI is impacting energy consumption, how smart grids and edge computing are reshaping data flow, and what it takes to build and support a sustainable, intelligent infrastructure for the future. Discover opportunities and understand the challenges presented by the power of AI. |
| 11:00 a.m.–Noon |
Buyers Forum
Tampa Bay Pre-Function
The INCOMPAS Show Buyers Forum features a dynamic “speed-meeting” format, free and open to all registered attendees, exhibitors and sponsors, on a first-come, first-served basis. Engage with buyers to learn more about needs for their upcoming projects; have quick, impactful meetings; or plan for more in-depth discussions later. |
| 11:30 a.m.–1:00 p.m. |
Attendee Lunch
Tampa Bay Ballroom 5 |
| 1:00 p.m.–4:00 p.m. |
Specialty Coffee
INCOMPAS Bar - Tampa Bay Ballroom 5
Sponsored by |
| 1:30 p.m.–2:00 p.m. |
Marketing Workshop
Tampa Bay Ballroom 1
Marketing's New Blueprint: Balancing AI, Automation and Authenticity
The rules of marketing are being rewritten, and everyone—from C-level executives to new professionals—needs a new playbook. Kicking off our marketing workshop, this panel will cut through the noise and put you on the right track for navigating the future. Our experts will outline the challenges modern marketing professionals face, debunk the myths that may be holding you back and provide insights on what the future holds. Following this panel discussion, each speaker will lead an interactive workshop designed to provide you with strategies and tactics that drives results at every level of your organization.
Speakers:
Laura Johns, Founder and CEO, The Business Growers
Joy Milkowski, Partner, Access Marketing Company
Ilissa Miller, CEO, iMiller Public Relations |
| 2:00 p.m.–2:45 p.m. |
Marketing Workshop
Tampa Bay Ballroom 1
Nurture Your Network
Strong networks don't just happen, they are cultivated with care, consistency, and curiosity. This session explores how to transform everyday interactions into long-term professional relationships that drive business, visibility, and trust. Attendees will learn practical strategies to build and sustain meaningful connections, both in-person and online, with an emphasis on authenticity and value creation. Key takeaways include:
- How to network with purpose, beyond the business card
- Ways to add value before you ask for anything
- Conversation tips and presence techniques that leave a lasting impression
- Tools for staying in touch and organizing your outreach
- Why small actions and genuine follow-up build big trust
- Perfect for anyone looking to expand their influence, develop stronger industry ties, or simply show up more intentionally in professional spaces.
Presenter: Ilissa Miller, CEO, iMiller Public Relations |
| 2:45 p.m.–3:30 p.m. |
Marketing Workshop
Tampa Bay Ballroom 1
You Can't "Chat" Your Way to Sales Success: Strategic AI for Revenue Generation
Are you using AI as a strategic thinking partner, or just a writer or advanced Google search? Most executives and sales professionals are barely scratching the surface of AI's potential, treating it like a glorified content generator instead of the strategic advantage it can be. In this high-energy session, you'll discover how to transform from "AI-curious" to "AI-strategic" – shifting your mindset from tactical task executor to strategic think partner. Learn how to leverage AI for complex deal strategy, competitive positioning and advanced conversation preparation that actually drives revenue. And that’s just the start. Key takeaways include:
- A strategic partnership framework to use AI in multiple roles
- A method for crafting strategic prompts that deliver actionable insights
- Tools every exec and sales professional should consider (and what to avoid)
- Quality control systems to maintain authenticity while amplifying effectiveness
- How to dominate as “the human in the loop"
Presenter: Joy Milkowski, Partner, Access Marketing Company |
| 3:30 p.m.–4:15 p.m. |
Marketing Workshop
Tampa Bay Ballroom 1
Marketing Automation & Systems for Greater Impact
In this session, Laura Johns, Founder and CEO of The Business Growers, will walk attendees through the systems and workflows her team uses to help telecom, MSPs and IT companies build predictable revenue engines. You’ll get a behind-the-scenes look at automation playbooks that prevent leads from falling through the cracks, align sales and marketing, and support scalable visibility for lean teams. Whether you're just getting started or ready to level up, this workshop will provide takeaways you can implement right away.
Presenter: Laura Johns, Founder and CEO, The Business Growers |
| 4:00 p.m.–6:00 p.m. |
Opening Reception
Tampa Bay Ballroom 5 |
| TUESDAY, NOVEMBER 4, 2025 |
| 7:00 a.m.–1:00 p.m. |
Registration Open
Tampa Bay Pre-Function
Sponsored by |
| 7:30 a.m.–5:00 p.m. |
Exhibit Hall Open
Tampa Bay Ballroom 5 |
| 7:30 a.m.–5:00 p.m. |
Sponsor Meeting Rooms Open |
| 7:30 a.m.–5:00 p.m. |
Deal Center Open
Tampa Bay Pre-Function
Sponsored by |
| 7:30 a.m.–8:30 a.m. |
Attendee Breakfast
Tampa Bay Ballroom 5 |
| 8:30 a.m.–11:30 a.m. |
Specialty Coffee
INCOMPAS Bar - Tampa Bay Ballroom 5 |
| 8:30 a.m.–8:45 a.m. |
Opening Remarks
Tampa Bay Ballroom 1 |
| 8:45 a.m.–11:00 a.m. |
Sessions
Tampa Bay Ballroom 1 |
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What Competitive Network Providers Must Do Now to Win Hyperscaler Next Generation Network Builds
As demand from hyperscalers and cloud providers reshapes the communications landscape, competitive network operators must rethink how they design, build and scale their infrastructure. Hyperscalers are raising the bar—expecting higher fiber density, lower latency, diverse routing, scalable power and seamless edge access. This session will explore what it takes to meet those expectations and win hyperscaler business. Panelists will discuss network readiness strategies, infrastructure planning, execution challenges and how partnerships across the ecosystem—builders, engineers and providers—can accelerate success. Discover practical insights on what distinguishes a future-ready network and how to align infrastructure strategies with next-generation growth opportunities. |
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Fix Your Data, Fix Your Deals: Eliminating Chaos in Wholesale Telecom Operations
In today’s wholesale telecom environment, bad data isn’t just an annoyance—it’s a revenue blocker. When CRM, CPQ, OSS and BSS systems don’t sync, the result is quote delays, missed reterms, disconnected-but-billing circuits and partner friction. For INCOMPAS member companies, these data integrity issues are at the root of operational bottlenecks and lost opportunities. This panel brings together wholesale leaders and systems experts who’ve tackled data chaos head-on. Through real-world stories and proven strategies, you’ll learn how organizations are cleaning up their data environments, integrating their systems, and enabling their teams to quote faster, resolve issues proactively, and scale more efficiently. Whether you’re in network ops, vendor relations, sales, or data systems—this session is for you. Walk away with actionable insights you can apply immediately to fix your data and fix your deals. |
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AI and Cybersecurity in Telecom
Telecom infrastructure is increasingly under attack—from fraud, DDoS and insider threats to sophisticated breaches. This panel tackles how AI is being deployed to fortify defenses at scale. Panelists will explore use cases in threat detection, real-time response, anomaly recognition and AI-enhanced SOC operations. The discussion will appeal to both technical and policy audiences looking to understand how machine learning is shaping the future of telecom security. |
| 11:00 a.m.–1:00 p.m. |
Bloody Mary Bar
Tampa Bay Ballroom 5
Sponsored by |
| 11:30 a.m.–1:00 p.m. |
NextGen Rising Session and Lunch
Tampa Bay Ballroom 1
Sponsored by 
From First Step to C-Suite: Candid Conversations Across the Career Journey
This energizing, interactive luncheon is designed to bridge generations and spark meaningful dialogue across all stages of the communications career path. Our dynamic panel brings together early-career professionals, mid-level leaders and seasoned executives to share real stories, pivotal lessons and practical insights on navigating growth, change and leadership in a rapidly evolving industry.
Through open exchanges and interactive conversations, attendees will explore themes like mentorship, career pivots, building influence and staying future-ready. Whether you're just starting out or shaping strategy from the top, this session offers a chance to connect, reflect and contribute to the evolving workforce.
Join us to talk about what it really takes to rise—and how we lift each other along the way. |
| 11:30 a.m.–1:00 p.m. |
Attendee Lunch
Tampa Bay Ballroom 5 |
| 1:00 p.m.– 2:00 p.m. |
Buyers Forum
Tampa Bay Pre-Function
The INCOMPAS Show Buyers Forum features a dynamic “speed-meeting” format, free and open to all registered attendees, exhibitors and sponsors, on a first-come, first-served basis. Engage with buyers to learn more about needs for their upcoming projects; have quick, impactful meetings; or plan for more in-depth discussions later. |
| 1:00 p.m.– 4:00 p.m. |
Specialty Coffee
INCOMPAS Bar - Tampa Bay Ballroom 5 |
| 1:15 p.m.– 3:45 p.m. |
Policy Workshop
Tampa Bay Ballroom 1 |
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What’s Next for USF
Join us for an in-depth panel exploring the future of the Universal Service Fund (USF), where leading experts will examine its legal foundation, evolving policy landscape, and business implications. With Congress, regulators, and industry debating how to modernize and sustain the program, this discussion will provide valuable insights into the challenges and opportunities ahead—from broadband deployment and affordability to potential reforms impacting providers and consumers alike. Don’t miss this opportunity to understand what’s at stake for the USF and the businesses and communities it supports. |
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Modernizing Network Infrastructure Permitting: Federal Policy Shifts and the Road Ahead
With Congress and the Federal Communications Commission (FCC) signaling a renewed focus on streamlining network infrastructure permitting, this workshop explores the evolving federal landscape and its implications for broadband deployment nationwide. Under the leadership of FCC Chairman Brendan Carr, recent actions have signaled an agenda aimed at accelerating broadband infrastructure projects. Meanwhile, Congress is considering legislation that could further harmonize and expedite permitting processes across federal, state and local jurisdictions.
In this workshop participants will discuss:
- Recent FCC decisions and current FCC work that impacts permitting timelines and compliance requirements
- Congressional initiatives to support faster, more predictable infrastructure deployment
- Next steps on FCC and Congressional initiatives and expected timelines
- Practical solutions to permitting networks
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| 4:00 p.m.–5:00 p.m. |
Happy Hour and Dedicated Exhibit Hall Hour
Tampa Bay Ballroom 5 |
| 5:00 p.m. |
Deal Center, Meeting Rooms and Exhibit Hall Close |
| 6:00 p.m.–8:00 p.m. |
Closing Party
The Riverwalk Terrace |